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My family loves Water Depot

My family loves Water Depot. We buy our water there all the time. It is the best water I've ever had. The service is fantastic, friendly, and they always know my name.
  • Water Depot Woodstock

Great Very friendly staff

Very friendly staff... Knowledgeable and professional.. Very pleased with service...

Great service & knowledge

Great service & knowledge, excellent prices, and exceptionally clean store!
  • Water Depot Waterloo

Great Service

Great service, had a complete failure and our water softener released cleaning beads into the pipes clogging all of our plumbing. They helped us find a plumber who came immediately and we had a new water softener installed and the pipes cleaned by the end of the day, best part was the competitive price on the water softener

The customer service is second to none

I've been doing business with Glenn since they first opened. We put water softeners and reverse osmosis filtration systems in both our first and second houses and a water cooler at my business. Also bought my Traeger smoker/grill from Glenn and stop in once or twice a month for the pellets. The customer service is second to none and his product knowledge can't be beat.
  • Water Depot Stouffville

The Water Depot Bradford has been wonderful

The Water Depot Bradford has been wonderful to buy from. Their staff are helpful and knowledgable. I highly recommend using Water Depot Bradford for all your Water and Pool needs.
  • Water Depot Bradford

happy with their price

I have been drinking Water Depot Bradford's Alkaline Water for several months now and I'm very happy with their price and their customer service. LeeAnne even washed my bottles and brought them to the car for me - wow!

Friendly, knowledgable and prompt service

Water Depot inspected and serviced our home filtration/softening system and did a great job! Friendly, knowledgable and prompt service and our water quality improved immediately!

very pleased

We have been using Water Depot in Bradford for several years now. We are very pleased with their pricing and service!

Thank You

Thank you :) not only for your quick response and solving the problem but for your TOP OF THE SHELF service. Mrs. P.
  • Water Depot Hamilton

A kind and honest owner.

Hands down the best service we could ask for. A kind and honest owner.
  • Water Depot Courtice

Superior customer service

Spoke to the owner a month before taking possession of our house. Andy is the type of owner that tries to fit the right solution to us based on what we needed. We booked a month ahead and he should up on schedule. We agreed on the system, which was cheaper that what we were using before and still quite a bit cheaper than a competitor.

What was important was that Andy was local and could service the equipment. Installation went well. Installer should up in the window, was courteous, did not make a mess and explained everything well. We opted to have the external water system excluded from the water softener system. No sense in wasting salt on the grass or washing the car.

The installer did forget to switch the hot water back, but a quick call andthey guided me through it. Had I been more familiar with the system, I could have figured it out myself ;)

Thanks for the superior customer service.

  • Water Depot Aurora

Great customer Service

  • Water Depot Brantford

Very Satisfied 

We have been getting our water here for about 6 months. We have been very satisfied with the service. We put purchased the largest refill package that has made it very convenient.
  • Water Depot Cambridge

Awesome Service

Awesome service! The other day I had to go by myself to get water as my hubby was working and the staff were so helpful getting the water to my car!

Integrity, honest, kindness

Integrity, honest, kindness - I recently had the good fortune to deal with Sandy and Bill at the Water Depot in Cambridge. My elderly father was concerned that he might need to replace his iron filter and water softener, due to their age. We did our own amateur water test and I didn't think there was a problem with the water, but he remained concerned. So we had three companies come in to do water testing and make a recommendation. Two of them recommended a complete replacement of the entire system, to the tune of 1000's of dollars. Bill came in and tested and confirmed more or less what I had thought, which was that while the equipment was old it was still functioning and there was no need, yet, to rip it all out and spend 1000s to replace it. They were very understanding and patient with my Dad and stayed in communication with me throughout, which they didn't have to do but eased my mind. A service mentality that rests on honesty, integrity and a human touch, particularly in a sector as competitive as water treatment, is a rare and special find. They were a delight to deal with and I am very grateful to them for how they treated us.

Always great service

Always great service. VERY GOOD PRICE. Very fast and POLITE, would defiantly recommend to every one
  • Water Depot Kitchener

Thanks Kate

I have been a customer of Water Depot Kitchener since 2002. Kate and her team are over the top on customer service and making sure you have the info and knowledge you need to make informed buying decisions. I moved this month and she took care of everything to have my water softener reinstalled at the new house, the plumbing vendor she suggested was top notch. He even did a bit of work at my previous house for the un-install of my softener. Water Depot also installed a new RO at the new place and I couldn't be happier with the process and results it's now providing. Thanks Kate and your team of professionals!
  • Water Depot Kitchener

friendly helpful staff

Nice clean show room with friendly helpful staff. Great prices for filtered water plus you can get alkaline water there too.